Houses of Parliament
Following a rigorous procurement process and stringent security assessments, See Tickets was appointed as the official ticketing partner for the Houses of Parliament visitor experience.
Delivering a Secure, Seamless Visitor Experience
Our partnership with the Houses of Parliament has enabled us to deliver a secure, fully branded and operationally efficient booking journey while maintaining the highest standards of data protection and visitor security.
Security underpins every aspect of our platform. Our infrastructure is protected by industry-leading technologies, including Cisco next-generation firewall clusters, Fortinet Intrusion Prevention Systems (IPS) and DDoS protection.
Combined with robust security policies, regular monitoring and full GDPR compliance, we provide a secure, resilient and trusted ticketing environment for organisations operating in highly regulated and security-conscious sectors.
what we delivered.
- Rigorous Security Assessments PassedSuccessfully met the stringent security and compliance requirements required to become the official ticketing partner.
- Integrated Access ControlSecure, reliable admission with streamlined visitor entry and management.
- Fully Automated Customer CommunicationsAutomated booking confirmations, reminders and visitor information to enhance the customer experience and reduce administration.
- White-Label Booking JourneyA fully branded online booking experience that integrates seamlessly with the Houses of Parliament website.
- Seamless Upsell IntegrationsSupporting the promotion of complementary products and visitor experiences throughout the booking journey. Most recently this has included additional inclusivity for tours, particularly for adult neurodivergent visitors, providing sensory bags containing fidget toys and ear defenders.
- Two Successful Contract RenewalsReflecting the strength of our partnership, ongoing innovation and consistently high levels of service.
- Ongoing Security & ComplianceContinuing to support the Houses of Parliament with robust cyber security, resilient infrastructure and strict adherence to GDPR and data protection regulations.
Today, See Tickets continues to support one of the UK's most prestigious and security-conscious visitor destinations, providing a trusted ticketing platform that combines exceptional visitor experiences with enterprise-grade security, reliability and operational excellence.