Case study
Brudenell Social Club
The Brudenell Social Club in Leeds is a well-respected and much-loved live music and arts venue. With a busy live events calendar, the venue needs to be able to rely on ticketing technology to make changes to events any time of day or night, and make the most of functions to allow their team to self-serve.
Delivery
Self-service tools with account support
The Brudenell makes the most of having account management support when needed, often to set up live event pre-sales, while also setting up other events autonomously through the See Tickets by Eventim Client Console.
The venue is able to build its brand through a custom white label in Brudenell styling, while also having all events at the venue sold through See Tickets and Eventim websites.
Key highlights
what we delivered.
- Client ConsoleThe venue can set up and manage events autonomously through the See Tickets by Eventim Client Console.
- Account Management SupportSupport is available when needed, including live event pre-sales and more complex setup requirements.
- Custom White LabelA booking journey in Brudenell styling helps the venue build and maintain its brand.
- Multi-channel ReachEvents are sold through See Tickets and Eventim websites, plugging into multiple marketing channels.
- Affiliate & Partner MarketingMarketing channels include AWIN, Spotify and BandsinTown.
- Segmented Customer MarketingCustom marketing from the team is based on relevant customer data including geography, artist favourites and previous bookings.
- App-based ScanningApp scanning supports event entry and live operations.